Patient financial data is not secure simply because it moves between systems. Dental PMS integration challenges include controlling what information…
Reducing Dental FTA Rates: Thresholds, Deposits and Follow-Up
Reducing dental FTA rates starts with a clear threshold that counts failures to attend alongside short-notice cancellations. Treating each as a…
Dental appointment cancellation policy for missed visit fees
A missed-appointment fee should never come as a surprise. A dental appointment cancellation policy template should set a clear notice period, explain…
Key decisions for scaling a dental practice to multiple locations
Culture scales through clear standards, not the founder’s constant presence. Scaling a dental practice to multiple locations means defining shared…
How to Audit Dental Practice Scheduling for Gaps
A full diary can still hide lost chair time. A dental practice scheduling audit compares planned appointments with what happened in the chair,…
Cost of missed dental appointments and private dentist fees
A private dentist may charge for a missed or late-cancelled appointment if the fee is stated in its terms. There’s no single cancellation notice…
Dental Chair Utilisation: How to Calculate and Benchmark It
Strong chair utilisation isn’t the same as a full diary. Calculate booked or attended chair hours as a percentage of staffed chair hours; useful…
Dental Practice Operations Manager for Clinic Teams
A dental practice needs more than strong clinical care to run smoothly. The role of a dental practice operations manager is to coordinate the…
Forecasting Dental Patient Demand to Better Plan Practice Capacity
In 2023, 50% of UK adults visited an NHS dentist. Forecasting dental patient demand means looking beyond booked appointments to anticipate when…
Dental Group Capacity Planning to Keep Performance on Track
A hygiene chair may be the wrong place for a new-patient appointment. In one example, booking a one-hour appointment reduces daily hygiene capacity…