We predict no-shows
before they happen.
Every appointment gets a live AI risk score, built from 30+ behavioural signals and updated continuously from the moment it enters the diary. In 15 minutes we'll take you through the platform and how it works.
Illustrative average, based on typical UK DNA rates
Reminders are a guess.
Your schedule deserves a prediction.
Blanket reminders treat your most loyal patient and a serial FTA/DNA exactly the same. They can't tell you who is about to drop, so you find out when the chair sits empty. TurnUp scores every appointment 14 days ahead, with 85% accuracy.
One reminder for everyone misses the point
The patients most likely to no-show are exactly the ones a generic SMS won't move.
You learn about a no-show after it happens
By then the slot is gone, and there's no time left to fill it properly.
Your PMS stores the history but never reads it
TurnUp turns booking patterns, behaviour and timing into one live risk score, 14 days early.
Score. Reach out. Refill.
The AI scores every appointment 14 days out, picks the right channel for each at-risk patient, and fills anything that still drops, automatically.
AI scores every appointment
TurnUp starts analysing every appointment as soon as it enters the diary and keeps updating a single no-show risk score, from booking history, behaviour, appointment type and timing, with prevention focused on the 14 days before.
Right message, right channel
Based on your practice rules, risk level and patient preferences, TurnUp selects the right reminder, message or call, from a quiet email to a personalised WhatsApp or an AI confirmation call. Each practice controls which channels and rules are used.
Slot empty → slot full, in <20 min
If a patient still cancels, TurnUp auto-invites the right person from your waitlist, picked by treatment fit, distance, and historical reliability. No front desk lift.
Explore the
TurnUp workflow.
A guided preview of the screens your team would actually use, the same modules we'll walk through, live, in your 15-minute demo.
Reminders react.
TurnUp predicts.
Real practices.
Fewer empty chairs.
"Within two months of using TurnUp, our no-show rate dropped from 4% to 1%. The chair is just… full now."
"Calling patients gets you nowhere when half of them don't pick up. With TurnUp, our schedules barely have any gaps left."
"Before, filling one gap meant ten minutes of calling. Now it's sometimes booked within 45 seconds."
"Our front desk team isn't glued to the phone all day anymore. They can give real attention to patients walking in."
"The need to constantly call patients and manually reschedule has almost completely disappeared."
TurnUp isn't a PMS.
It sits on top of yours.
TurnUp doesn't replace your practice management system, it's the prediction layer on top of the one you already run. No switching software, no data migration: live diary sync and automatic write-back after every cancellation and fill.
See how TurnUp scores
your next 14 days.
Book a demo and we'll walk you through the prediction engine on real appointments: how risk scores are created, what high-risk appointments look like, which interventions you can configure, how cancellations are refilled, and how results are measured. For groups, we'll show the multi-site overview too.
- How risk scores are created
- What high-risk appointments look like
- Which interventions can be configured
- How cancellations are refilled
- How results are measured
