The engine

Know who won't show up: days before they don't.

Every appointment gets a live risk score, built from the signals that actually predict no-shows. No generic reminders. No guessing. Just a clear answer to one question: who needs attention today?

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Tomorrow · sorted by risk Live model
Nick Flanigan
09:30 · Crown fitting
92%
High risk
Scarlett J
10:15 · Check-up
78%
High risk
Mit Patel
11:00 · Cleaning
54%
Medium
Elizabeth O
13:30 · Whitening
21%
Low risk
Try it yourself

What makes an appointment risky?

Toggle the signals below and watch the risk score and the recommended action change in real time. This is the same logic that runs on every appointment in your agenda.

Risk explorer Interactive

Select the signals that apply to this patient:

8%
Low risk
No-Show prevention flow
Template · High-risk · 4 steps · 2 complete
Edit flow
Push notification✓ Done
7 days before · Mon 07 Oct
"Reminder: cleaning with Dr. Verhoeven on Thursday"
Delivered · Opened 3m later · Confirmed? No
SMS reminder✓ Done
48h before · Tue 14 Oct 09:30
"Hi, see you Thu 9:30 at TurnUp Practice. Reply YES to confirm."
Delivered · No reply
Second reminder + linkScheduled
24h before · Tomorrow 09:30
"Confirm in one tap. Tap here."
Queued
AI call-center outreachWaiting
3h before · Thu 06:30
"Hi, calling to confirm your appointment…"
Waiting on earlier step outcome
Low-risk patients get a light touch: one reminder, no pressure.
Under the hood

Signals, not stereotypes.

The model weighs dozens of signals from your PMS and TurnUp's own data, and keeps learning from every appointment in your practice.

Patient historyPast no-shows, late cancellations and confirmation behaviour.
TimingLead time, day of week, time of day and seasonality.
Treatment typeSome treatments are simply skipped more often than others.
EngagementWhether the patient opened, read or confirmed reminders.
Prediction → action

A score is only useful if it does something.

Tailored reminder flow

High-risk appointments get a stronger sequence across mail, SMS and the app; low-risk patients get a light touch.

AI call to confirm

For the riskiest slots, the AI Call-center phones to confirm or rebook, long before the appointment day.

Waitlist standby

If a slot still opens, the right waitlist patient is invited automatically so the chair never goes empty.

−38%fewer no-shows on average within 90 days
92%of high-risk appointments confirmed ahead of time
4 minmedian time to fill a cancelled slot

See your own no-shows, predicted.

TurnUp layers on top of your PMS, no migration, no long setup. Start free, or let us walk you through it.

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