Artificial intelligence. It’s everywhere: from search engines to chat systems, from e-commerce to medical imaging analysis. But as soon as the conversation shifts to primary care — GPs, dentists, front desk teams — the question often comes quickly: “Do we really need it here?” In a sector where human contact is so central, “AI” can […]
Ask a practice how things are going, and you’ll often hear the same answer:“Busy. Our schedule is full.” It sounds reassuring. Being fully booked suggests demand, stability, and efficiency. But appearances can be deceiving. A packed calendar doesn’t always mean that time is being used optimally. Many practices operate at or even beyond capacity, yet […]
