See which practices are losing chair time, before month-end.
One group view to benchmark no-shows, standardise prevention and recover cancelled appointments across every practice you run, sitting on top of the PMS each site already uses. Zero migration.
"With TurnUp we hit 97% seat occupation for the first time, right across the group."
One practice's leak is annoying.
Forty of them is a P&L problem.
Failed to attend and short notice cancellations run at 14 to 17% across UK dentistry. A rate you can't see at every site is a rate you can't manage, and it compounds across every chair you run.
× 20 sites =
Every practice, one league table.
Ranked, benchmarked, drillable.
Head office sees no-show rate and recovered revenue for every site at a glance, spots the practices that need help, and drills into any one of them. The team on the ground keeps working exactly as they do today.
Group overview
42 practices · England & Wales · updated 4 minutes ago
Benchmark every site
Rank practices by no-show rate and recovered revenue, and see who's above or below the group average.
Drill into any practice
Open a single site to see its diary, at-risk patients, and the actions running right now.
Aggregate group-wide
Roll recovered revenue and no-show reduction up to one number for the board, every month.
One proven playbook,
run the same at every site.
Your best practice already knows how to prevent a no-show. TurnUp turns that into a group standard: the same prediction, prevention and waitlist-fill flow at all 42 sites, with head-office visibility and per-site accountability.
Set the standard centrally
Define reminder cadence, AI receptionist rules and waitlist logic once, then push them to every practice.
Per-site accountability
Every practice manager sees their own numbers against the group, so improvement is owned locally.
Lift the whole group
When a flagged site adopts the standard, its no-show rate moves toward your best performers, fast.
A reminder tool per site
can't run a group.
Point tools sit inside one practice and only react. A group needs one layer that sees every site, sets the standard, and recovers the revenue.
No two sites work the same. Every practice invents its own no-show routine, so nothing is repeatable across the group.
HQ flies blind between reports. You find out which site leaks most at month-end, not while you can still fix it.
Reminders react, they don't recover. A nudge doesn't refill the empty chair a cancellation just left behind.
Keep the software
every practice already runs.
TurnUp is a layer, not a replacement. It connects to the practice management system each site already uses, syncs the diary live, and writes back after every cancellation and fill. No rip-and-replace, no migration project per practice.
See what's realistically
recoverable across your group.
Enter your own estate and no-show rate. We start from the revenue currently at risk, then show a conservative-to-higher recovery range, not a single best case.
Model uses the appointments per chair per day you enter and 250 working days. "At risk" is booked revenue from no-shows and late cancellations; the range applies 40% (conservative) to 70% (higher) recovery to that figure. Your demo includes a tailored estimate from your own data.
Built for head-office governance
and UK GDPR.
Group-grade governance from day one: UK data residency, role-based access, signed DPA and full audit trails across every practice. Security pack available on request.
GDPR by design
Patient communication and data handling built to UK GDPR, with a signed DPA for the group.
UK data hosting
Patient data stored and processed in UK-based infrastructure, kept within the region.
Role-based access
Head office sees the group; each practice sees only its own patients and numbers.
Full audit trail
Every automated action and message logged per practice, ready for internal governance review.
Groups already run TurnUp across every site.
From single practices to 30-site groups, this is what teams see once the playbook is live everywhere.
"With TurnUp we hit 97% seat occupation for the first time, right across the group."
"Calling patients gets you nowhere when half don't pick up. With TurnUp our schedules barely have any gaps left."
"Before, filling one gap meant ten minutes of calling. Now it's sometimes booked within 45 seconds."
See TurnUp World,
live.
Book a 15-minute walkthrough of the TurnUp World platform: how we predict no-shows, the AI receptionist (powered by Elissa.AI) and last-minute fill in action, and the group overview built for multi-site teams.
